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Sunday 14 September 2014

Egypt Air Reacts to Joshua Abdul-Azeez's Story

Vanguard investigations at Egypt Air Head office
where Mr Kunle Abdul-Azeez purchased his ticket
revealed that there has been palpable fear about what
Abdulazeez's guardians would do next after the visit
of his uncle, Mr Toju Gbenebichie, to Egypt Air
office.
Vanguard sought to speak with Mr Khaled El Rafie,
General Manager, Lagos, Egypt Air, but was told
that he traveled and will be back later in the day. But
members of staff of Egypt Air told Vanguard that the
entire organization was very remorseful about the
incident especially as it involved a 17 year old boy.
One of them who begged for anonymity, as they have
not been mandated to speak on the issue, said it was
actually "a mix up" on the part of Egypt Air ticket
officer, Mr Tony Nzan. The officer also said Mr.
Nzan has been very sober after the incident and he
went the extra mile of trying to arrange an alternative
ticket through a friend in Turkish Airline to convey
Mr. Kunle AbdulAzeez to Ukraine.
The officer added that the arrangement to
compensate Abdul-Azeez with alternative ticket was
put on hold after the visit of his uncle to Egypt Air
office and after " raising hell", and threatened to take
Egypt Air to court. Efforts to speak with Mr. Tony
Nzan proved abortive as he insisted that he has
been made to write a report on what actually
happened and this has been submitted to the General
Manager who now has the authority to address the
issue.
NCAA begins investigation
The Nigeria Civil Aviation Authority, NCAA, has
begun investigation into the matter. The authority is
already in receipt of the official complaint lodged by
Toju Gbenebichie, the uncle of Joshua. They have
asked for the copies of the ticket, the boarding pass
and other relevant documents that could help their
case.
A letter signed by Abdulmalik Ifueko for the AGM
Flight Operations/Adjudication Unit in the
Consumer Protection Directorate yesterday confirmed
this. A source said that among other things "tearing
the Nigerian passport is a direct affront on the
government and people of Nigeria and will be taken
seriously depending on the outcome of the
investigations."

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